Contact

1. Write to [email protected]

One address handles every kind of message: [email protected]

Put one of these words in the subject line so it lands in the right place:

• Correction. We have misread the register: a wrong level, date, name or city.
• Privacy: data protection questions, removal of a clinic's email address.
• Legal: a notice from a clinic or its advisers. Include the registration number.
• Accessibility, press, partnerships, or a suggestion: anything else.

2. When you will hear back

• Corrections: acknowledged within 3 working days, resolved within 10.
• Privacy requests: within 30 days, as the DPDP Act requires.
• Legal notices: acknowledged within 7 days, substantive reply within 30.
• Accessibility: usually within a week.

This is a small independent project, not a company with a support desk. If a message goes unanswered, send it again. That is a real possibility, not a brush-off.

3. Grievance contact

For a complaint about how this site handles your data, or about anything on it, write to [email protected] with "Grievance" in the subject line. If we do not resolve it, you may complain to the Data Protection Board of India under the DPDP Act, 2023.

4. What we cannot help with

We are not a clinic, a regulator, a lawyer or a doctor. We cannot:

• give medical advice or a second opinion;
• tell you which clinic to choose;
• chase a clinic on your behalf or intervene in a dispute;
• get a registration granted, renewed or cancelled;
• obtain a refund.

For all of those, the routes are on your rights: the clinic's grievance cell, your State Appropriate Authority, and CPGRAMS.